Privacy Policy

At Susha International and its product-based ecommerce website FertilGro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you interact with our websites, services, or products. By using our websites or services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

1. Personal Information:
   • Name, email address, phone number, and postal address.
   • Demographic details such as age, gender, and location.
   • IP address, browser type, and device information.
2. Transaction and Payment Information:
   • Billing name, billing address, and payment method details.
   • Note: We do not store sensitive payment information such as credit card numbers. Payment processing is handled securely by our trusted third-party payment partners.
3. Usage Data:
   • Information about how you interact with our websites, including pages visited, time spent, and links clicked.
   • Data about the device and operating system you use to access our services.
4. User-Generated Content:
   • Information you post on our websites, forums, or social media platforms associated with Susha International or FertilGro.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our products and services.
• To process transactions and deliver orders.
• To communicate with you about your account, orders, or inquiries.
• To personalize your experience and offer tailored content or recommendations.
• To conduct surveys, research, and analysis to enhance our offerings.
• To comply with legal obligations and protect against fraudulent activities.

Data Protection and Security

We prioritize the security of your personal information and have implemented robust measures to protect it:

• Encryption and secure protocols are used to safeguard data during transmission and storage.
• Passwords are hashed using advanced cryptographic techniques.
• Access to your personal information is restricted to authorized personnel only.
• We work with trusted third-party service providers who adhere to strict security standards.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

• With trusted third-party service providers who assist us in operating our websites, processing payments, or delivering products.
• To comply with legal requirements, enforce our policies, or protect our rights and the rights of others.
• In the event of a business transfer, such as a merger or acquisition, where your data may be transferred to the new entity.

Your Rights and Choices

You have the right to:

• Access, update, or correct your personal information.
• Request the deletion of your data, subject to legal and business requirements.
• Opt-out of receiving marketing communications from us.
• Withdraw consent for data processing, where applicable.

To exercise these rights, please contact us using the details provided below.

Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law, tax regulations, or business needs.

Third-Party Links

Our websites may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we encourage you to review their privacy policies before providing any personal information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be posted on our websites with the effective date.

Thank you for trusting Susha International and FertilGro with your personal information. We are dedicated to maintaining your privacy and providing a secure experience.