Return Policy

Eligibility for Returns and Exchanges

• If you receive a defective, damaged, or incorrect product, you are eligible for a return or exchange.
• We do not accept returns or exchanges for products that have been opened, used, or damaged after delivery due to a change of mind.
• If retun approved, return/exchange will be done within 3 to 5 working days.

Timeframe for Returns and Exchanges

• You must notify us of any issues within 2 days of receiving your order.
• The product must be returned to us within 15 days of purchasing.

Inspection and Approval

• Upon receiving the returned product, our team will inspect it to verify the issue.
• If the return is approved, we will proceed with your requested exchange or refund.

Refunds

• Refunds will be processed within 7 business days of receiving and approving the returned product.
• The refund will be issued to the original payment method used for the purchase.
• Shipping charges are non-refundable, except in cases where the return is due to a defective or incorrect product.

Non-Returnable Items

• Products that have been opened, used, or tampered with.
• Products damaged due to misuse or improper handling after delivery.

Contact Us

For any questions or assistance regarding returns or exchanges, please contact us at: Susha International
Email: info@sushainternational.com
Phone: +91 7416294535
Address: 10-77, Meenakshi Estates, Jeedimetla, Hyderabad – 500067

We value your trust in Susha International and Fertilgro and are dedicated to resolving any issues promptly and fairly. Thank you for choosing us!